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Privacy Policy

This is the privacy policy for www.thescan.in

The scan  respects the privacy of the users of the Services and is committed to protect it in all respects.

We use your personal data for many reasons, from understanding how our users engage with our journalism to informing our marketing and advertising. Ultimately, this allows us to publish the journalism that you read on our sites and apps.

These are the main reasons why we collect and use data about our users:

  1. To show you journalism that is relevant to you and to improve your experience on our site
  2. To provide the services you sign up for, such as subscriptions
  3. To carry out marketing analysis and send you communications when we have your permission, or when permitted by law
  4. To enable us to show advertising on our sites.


We think carefully about our use of personal data, and below you can find the details of what we do to protect your privacy. This policy covers, among other topics :

  1. Information about your rights and our obligations
  2. Clarity about our dealings with you and transparency about how we collect and use your personal data
  3. Commitments on how we protect your personal data
  4. Commitments on how we will facilitate your rights and respond to your questions.


We will continue to examine how we can provide more clarity to our users about our use of data.

About this privacy policy

This privacy policy explains how we (www.thescan.in media) collect, use, share and transfer your personal data when you use the services provided on thescan.in (“our sites”) and our related mobile applications (“our apps”).

Personal data is any information about you by which you can be identified. This can include information such as:

  1. your name, date of birth, email address, postal address, phone number, mobile number;
  2. debit card details;
  3. information about your device (such as the IP address, which is a numerical code to identify your device that can provide information about the country, region or city where you are based); and
  4. information relating to your personal circumstances and how you use our sites, apps and services.


Sometimes our sites and apps may contain links to third party sites and services. These sites and services have their own privacy policies. If you follow a link to a third party, you should read the privacy policy shown on their site.

What personal data we collect and how we use it


We collect personal data when you sign up for our services and when you browse our sites or use our apps. This information is used to provide our journalism and other services, display advertising and analyse how visitors use our sites or apps.

The personal data we collect when you register for a thescan account

When you register for the scan  account on www.thescan.in we collect:

  1. your name;
  2. your email address;
  3. some limited data from your social media profile (further information on this is below) if you have signed in to thescan.in using your social media details; and
  4. your photograph, if you add one to your profile page.


You can choose to add a username to your profile page and you can use this when posting content or comments on our site.

When you register for a thesacn account, we assign you a unique ID number that we use to recognize you when you are signed in to our services. This will recognize you if you sign in using the same account on a new device or through a different application such as the the scan app on mobile devices.

When you use our sites or apps we may also use cookies or similar technology to collect extra data, including:

  1. your IP address – a numerical code to identify your device and which can provide information about the country, region or city where you are based;
  2. your browsing history of the content you have visited on our sites, including information on how you were referred to our sites via another website; and
  3. details of your devices, for example, the unique device ID, unique advertising ID and browsers used to access our content.


Some of our services, such as Professional Networks, may give you the option of providing more information about your preferences, so that we can tailor your experience. Signing up for membership or a subscription may also mean you need to provide other details such as your address details:

We will not collect special categories of data – such as information about your race, political opinions, religion, health or sexual orientation – unless you have chosen to provide that information to us.

Using your social media details to sign into you’re the scan account

When you sign in to our sites or apps using your Facebook login details, you give permission to Facebook to share with us your email address and certain aspects of your Facebook profile if you have made these public on your Facebook profile. This only includes your first and last name, age range, link to your Facebook profile and profile picture. We do not have access to updates on your Facebook profile. If you use your Google login details, you give Google permission to share the information that you have made public in your Google profile. This only includes your first and last name, your email address and whether your email address has been validated, your age range, a link to your Google profile and, if you have one, your profile picture.

Posting comments on our sites

When you post information on a discussion board or comment publicly on an article on one of our sites, the information you post and your username are publicly accessible. This information can be viewed online and collected by other people. We are not responsible for the way these other people use this information. When contributing to a discussion, we strongly recommend you avoid sharing any personal details, and especially information that can be used to identify you directly such as your name, age, address and name of employer. We are not responsible for the privacy of any identifiable information that you post in our online community or other public pages of the site.

Using our apps

The scan app uses information on the content you have viewed. A list of the articles that you have recently viewed is cached in the local storage on your mobile device. You can delete this reading history in the settings of the app. Information on what you have viewed in the app and information on bugs and crashes is also sent to us. You can choose to receive notifications on your mobile device via the app. You can manage these notifications in the settings of the app.

How we collect personal data


We collect personal data when you:

  1. become a supporter or registering for an account on thescan.in;
  2. contribute to fund and support the scan;
  3. pay for a subscription or purchase any other products/services;
  4. attend our events;
  5. enter our competitions and surveys;
  6. sign up to our editorial emails;
  7. post in our online community;
  8. sign up for marketing communications;
  9. use mobile devices to access our content;
  10. access our sites, through cookies and other similar technology; and
  11. when you contact us via email, social media, our apps or similar technologies or when you mention us on social media.


Why we use your personal data

We use personal data collected through our sites and apps for a number of purposes, including the following:

  1. To provide the services you sign up for, such as sending out subscriptions. We also use the personal data for related internal administrative purposes – such as our accounting and records – and to make you aware of any changes to our services.
  2. To send marketing communications when we have your permission, or when permitted by law.
  3. To personalize our services (for example, so you can sign in), remembering your settings, displaying personalized advertising as well as measuring how effective our online adverts are, recognising you when you sign in on different devices and tailoring our marketing communications based on what you read on our sites
  4. To carry out marketing analysis, for example we look at what you have viewed on our sites and apps and what products and services you have bought to better understand what your interests and preferences are, and to improve our marketing by making it more relevant to your interests and preferences. You can opt out from having your personal data used for marketing analysis by going into your account to the tab “Emails and marketing”.
  5. To improve our marketing communications, we use a similar technology to cookies to confirm whether you have opened a marketing email or clicked on a link in the email.
  6. For statistical purposes such as analyzing the performance of our sites and apps and to understand how visitors use them.
  7. To respond to your queries and to resolve complaints.
  8. For security and fraud prevention, and to ensure that our sites and apps are safe and secure and used in line with our terms of use.
  9. To comply with applicable laws and regulations.


Updating your personal data and your profile page on our sites

When you register for an account with thescan.in, you have access to a profile page. Under “edit profile” you can review what information is public when you comment on our articles, or if people look up your profile. You can also update your information or provide extra information if you want.

You may also update your marketing preferences in the “Emails and marketing” tab in your account.

Personal data that we receive about you from other organisations


Adding to or combining the personal data you provide to us

When you sign up to our services we may add to the personal data you give us by combining it with information shared with us by other trusted organisations. This includes, for example, information about the region that you are located in, so that we can show you the prices for subscriptions or other products in your local currency. We may also add information to improve the accuracy of your delivery address when we send out mail. We may also obtain information from partners whose offers we include in some of our marketing communications and we use this information to ensure that we do not send you irrelevant marketing.

Security of your personal data

We have implemented appropriate technical and organisational controls to protect your personal data against un authorized processing and against accidental loss, damage or destruction. You are responsible for choosing a secure password when we ask you to set up a password to access parts of our sites or apps. You should keep this password confidential and you should choose a password that you do not use on any other site. You should not share your password with anyone else, including anyone who works for us. Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.

Online advertising


Advertising on our sites that is based on cookies and similar technology

We use personalized online advertising on our sites. This allows us to deliver more relevant advertising to people who visit thescan.in. It works by showing you adverts that are based on your browsing patterns and the way you have interacted with our sites and apps. It then shows you adverts which we believe may interest you.

our journalism has been funded in part by advertising. Our editorial content is not influenced by the advertising we display and our journalists are free to, and often do, challenge the activities of companies and organisations that advertise and sponsor content that appears in thescan sites and publications.

When you browse our sites or use our apps, some of the cookies and similar technology we place on your device are advertising cookies, so we can understand what sort of pages you are interested in. We can then display advertising on your browser based on these interests. For instance if you have been reading a lot of food and drink articles, we may show you more advertisements for food and drink.

We do not collect or use information such as your name, email address, postal address or phone number for personalized online advertising.

We may also share online data collected through cookies and similar technology with our advertising partners. This means that when you are on another website, you may be shown advertising based on your browsing patterns on thescan.in. We may also show you advertising on thescan.in website based on your browsing patterns on other sites that we have obtained from our advertising partners.

Online retargeting is another form of online advertising that allows us and some of our advertising partners to show you advertising based on your browsing patterns and interactions with a site away from our sites.

For example, if you have visited the website of an online clothes shop, you may start seeing adverts from that same shopping site displaying special offers or showing you the products you were browsing. This allows companies to advertise to you if you leave their website without making a purchase.

Advertising that we place on our site or on other sites


We also use personalized online advertising to promote our own products and services. This means that you may see advertising for our products and services on our sites  and when you are on other, third party websites, including social media platforms